Suspended Telus account?

[CorpseBride]

I don't think it will bother them too much. Just ask them to reactivate it and if they ask what its for then simply tell them you switched. There not going to make a big deal out of it. Ask for the persons name and if they are rude tell them that's why you left and then call the supervisor! Good Luck

[Hauer Power]

What you should do next time is this...

Tell Telus (NYSE: TU) 30 days of notice that you are going to another carrier and you want to port.

Then a couple days before the 30 days are up, THEN you go move your number over.

Once an account is closed, the number is gone. Better luck next time.

You could maybe get a good rep that can help, YMMV

[hockeyg11rl]

My Telus (NYSE: TU) contract of 3 years was over so I decided to cancel my account to go with Virgin Mobile. My Telus account was cancelled today, so I go buy a new phone at Virgin, and apparently I can't transfer my number from Telus because that account is inactive.

I just got an email from Virgin saying I have to reactivate my Telus account in order to transfer my number.

What does this even mean? I don't know what to do because I'd like to keep my number but I doubt Telus will reactivate my account just so I can switch to another company...