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My new VERIZON Samsung Alias cell phone doesn't work!! =[[ ?

This is a discussion on My new VERIZON Samsung Alias cell phone doesn't work!! =[[ ? within the Verizon forums, part of the Carrier Discussion category; Okay, so I just got a new Samsung Alias 4 weeks ago. Ever since I got it, its been slow, ...

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Old August 16th, 2008
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Default My new VERIZON Samsung Alias cell phone doesn't work!! =[[ ?
Okay, so I just got a new Samsung Alias 4 weeks ago. Ever since I got it, its been slow, not really working and it wouldn't turn off unless it died or i took out the battery. What do I do?...
I also really don't like the Samsung alias that much no more, i kinda like the enV2 better. Do you think they will take my alias and give me a env2? =]]
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Old August 16th, 2008
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go to a Verizon (NYSE: VZ) store and wait for technical assistance... they're usually good about this stuff. I have the same phone and every time I had a problem they'd send me a new (er refurbished) alias. you probably just received a defective. I got a brand new grey alias and they said it was defective when I brought it in so they're sending me a new one. no worries
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